Effective Date: June 16, 2026

This Privacy Policy explains how Digital Boards Armenia ("we," "us," or "our") collects, uses, stores, and protects information when you visit https://digitalboards.am/ (the "Website"), submit an inquiry, request a quote, or otherwise interact with our services.

We are committed to protecting your privacy and handling your personal data transparently and in accordance with the Republic of Armenia Law on the Protection of Personal Data, and where applicable, the EU General Data Protection Regulation (GDPR).

1. Who We Are

Digital Boards Armenia supplies interactive displays, smart boards, and related solutions for education, business, government, and healthcare clients across Armenia.

Data Controller: Digital Boards Armenia
Email: sales@digitalboards.am
Website: https://digitalboards.am/

2. Information We Collect

2.1 Information You Provide Directly

When you contact us, request a demo, ask for a quote, or fill in a form on the Website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Company or organization name
  • Job title or role
  • Country, city, or region
  • Details about your inquiry, project requirements, or interest in our products
  • Any additional information you choose to include in your message

2.2 Information Collected Automatically

When you browse the Website, we automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type, operating system, and screen resolution
  • Referring website or search engine
  • Pages visited, time spent on pages, and click activity
  • Date and time of your visit
  • Cookie identifiers

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries, quote requests, and demo bookings
  • To provide product information, pricing, and consultation
  • To process orders, deliveries, and after-sales support
  • To send you marketing communications, newsletters, or product updates (only where you have opted in, and you can opt out at any time)
  • To improve the Website, our products, and the user experience
  • To measure and analyze website traffic, ad performance, and campaign effectiveness
  • To detect, prevent, and address technical issues, fraud, or security threats
  • To comply with legal obligations under Armenian law and other applicable regulations

4. Legal Basis for Processing

Where the GDPR applies, we process your personal data on one or more of the following legal bases:

  • Consent: when you submit a form, subscribe to communications, or accept cookies
  • Contract: when processing is necessary to provide a product, service, or quote you requested
  • Legitimate interests: for analytics, security, fraud prevention, and improving our offerings, balanced against your rights
  • Legal obligation: where we are required to retain or disclose data under applicable law

5. Cookies and Similar Technologies

The Website uses cookies and similar tracking technologies to function correctly, remember your preferences, analyze traffic, and support our marketing. The categories we use include:

  • Strictly necessary cookies: required for core site functionality, such as security, form submission, and navigation. These cannot be disabled.
  • Performance and analytics cookies: help us understand how visitors interact with the Website (for example, Google Analytics).
  • Functional cookies: remember your language, region, or display preferences.
  • Marketing and advertising cookies: used by us and our partners to deliver relevant ads, measure ad performance, and retarget visitors (for example, Google Ads, Meta Pixel, LinkedIn Insight Tag).

You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website.

6. Third-Party Services

We rely on trusted third-party providers to operate the Website and deliver our services. These providers may process your personal data on our behalf, including:

  • Google Analytics for website analytics and audience insights
  • Google Ads for advertising, conversion tracking, and remarketing
  • Google Tag Manager for managing tracking tags
  • Meta (Facebook and Instagram) Pixel for advertising and conversion tracking
  • HubSpot for customer relationship management, contact forms, and marketing automation
  • Email service providers for transactional and marketing emails
  • Web hosting and CDN providers for delivering the Website

Each of these providers maintains its own privacy policies, and we recommend reviewing them to understand how they handle your information.

7. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

  • With service providers who process data on our behalf under strict confidentiality agreements
  • With authorized resellers, partners, or installers when needed to fulfill your order or service request
  • With legal, regulatory, or governmental authorities when required by law, court order, or to protect our legal rights
  • In connection with a merger, acquisition, restructuring, or sale of business assets, subject to confidentiality safeguards

8. International Data Transfers

Some of our service providers may process your data outside of Armenia, including in the United States, the European Union, or other jurisdictions. Where such transfers occur, we take reasonable steps to ensure your data is protected by appropriate safeguards, such as Standard Contractual Clauses or equivalent measures.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

  • To respond to your inquiry and provide ongoing service
  • To maintain business records for accounting, tax, and legal compliance
  • To honor your communication preferences

When data is no longer needed, we securely delete or anonymize it.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access: request a copy of the personal data we hold about you
  • Right to rectification: request that we correct inaccurate or incomplete data
  • Right to erasure: request that we delete your personal data, subject to legal exceptions
  • Right to restrict processing: ask us to limit how we use your data
  • Right to data portability: receive your data in a portable, machine-readable format
  • Right to object: object to processing based on legitimate interests or direct marketing
  • Right to withdraw consent: withdraw your consent at any time where processing is based on consent
  • Right to lodge a complaint: file a complaint with the Personal Data Protection Agency of the Republic of Armenia or, if applicable, your local EU data protection authority

To exercise any of these rights, contact us at sales@digitalboards.am. We will respond within the timeframe required by applicable law.

11. Marketing Communications

If you have opted in to receive marketing communications from us, you may unsubscribe at any time by clicking the "unsubscribe" link in any email we send or by contacting us directly. Even if you opt out of marketing, we may still send essential service-related messages, such as order confirmations or support replies.

12. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted connections (SSL/TLS), access controls, secure hosting, and regular system reviews. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.

13. Children's Privacy

The Website is intended for business and institutional use and is not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided personal information to us, please contact us immediately so we can remove it.

14. Links to Third-Party Websites

Our Website may contain links to external sites, including manufacturer pages, social media platforms, or partner sites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before sharing any information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The updated version will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically.

16. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal data, please contact us:

Digital Boards Armenia
Email: sales@digitalboards.am
Website: https://digitalboards.am/